+43 664 14 44 974
The protection of personal data is important to us and also required by law. The processing of your personal data takes place according to the data protection regulations. The following overview should inform you about the most important aspects of the processing of personal data.
Real Estate Knapp TM, a brand of the Virtual Real Estate Knapp GmbH
Unterkrimml 80, 5743 Krimml
0664 14 44 974 email@example.com
There is no data protection officer appointed, as there is no legal requirement.
Prospective and customer administration in the context of real estate brokerage (including automatically supported and archived text documents (such as correspondence) in these matters).
Contract, contract initiation (agency contract) as well as legal basis.
The data will be kept for the duration of the contractual relationship and after the end thereof, at least as long as legal retention periods exist or limitation periods of potential legal claims have not yet expired.
We save and process the personal data transmitted or disclosed to us only insofar as it relates to the execution of the contract (agency contract). A passing on takes place only to the minimum necessary extent and as far as it is necessary for the contract execution, on a legal basis rests or a legitimate interest in the business transaction of involved (third) exists.
Possible recipients can be:
Under no circumstances will your data be used for advertising purposes or similar. passed. Our employees and our service companies are required to observe secrecy and to comply with data protection regulations.
There is no right to data portability.
Transmission to recipients in a third country (outside the EU) or to an international organization is foreseen. There is no automated decision making (profiling). It is not required by contract or law to provide your information and there is no obligation to do so. However, the data is required in order for the contract to be properly executed.
As an affected person, you have the right to information, correction, deletion, restriction and opposition. To exercise your rights, please contact:
Real Estate Knapp TM, a brand of the Virtual Real Estate Knapp GmbH, 5743 Krimml, firstname.lastname@example.org, +43 664 14 44 974 If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the data protection authority.
4 Your rights as a party to data processing4.1 Right to confirm and provide information pursuant to Art. 15 DSGVO4.2 Right to correction or completion according to Art. 16 DSGVO4.3 Right to cancellation (“Right to be forgotten”) pursuant to Art. 17 DSGVO4 .4 Right to data transferability under Art. 20 DSGVO4.5 Right to data portability according to Art. 20 GDPR4.6 Right to object according to Art. 21 DSGVO4.7 Automated decisions including profiling4.8 Right to revoke a data protection consent4.9 Right to complain to a supervisory authority according to Art. 77 DSVO5 data security
1 Responsible as defined in Art. 4 No. 7 of the General Data Protection Regulation (GDPR)
+43 664 14 44 email@example.com
2 General information about data processing in the company and on the website
2.1 types of processed data
– Inventory data (eg names, addresses) – Contact data (eg e-mail, phone numbers) – Content data (eg text input, photographs, videos) – Usage data (eg visited websites, interest in content, access times) – Meta- / communication data (eg device data) Information, IP addresses) – contract data (eg subject matter, term, customer category) – payment data (eg bank details, payment history)
of customers, prospects and business partners
2.2 Purpose of processing
– Offering of the online offer including functions and content
– Answering of contact requests, user communication
– Security Measures
– Reach Measurement / Marketing
– Provision of contractual services
– Service and customer care
2.3 Legal basis
According to Art. 13 DSGVO we inform you about the legal basis of our data processing.
2.4 Collaboration with processors and third parties
In principle, we use your personal data only within our company. If and insofar as we engage third parties in the context of the fulfillment of contracts (such as logistics service providers), they will receive personal data only to the extent that the transmission is required for the appropriate service. In the event that we outsource certain parts of the data processing (“order processing”), we contractually obligate processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the data subject’s rights. Disclosure and Transmission of data to processors and third parties takes place only under the following conditions: On the basis of a legal permission (eg for fulfillment of the contract according to Art. 6 para. 1 letter b DSGVO a transmission of the data to third parties is required – for example, payment provider) Based on your ConsentOn the basis of a legal obligationOn the basis of legitimate interests (eg the use of agents, webhosters, etc.) The commissioning of third parties for data processing by means of a contract processing contract is based on Art. 28 GDPR.
2.5 Transfers to third countries
If data are processed outside the European Union (EU) or the European Economic Area (EEA) by using third-party services or by disclosure or transmission of data to third parties, this will only be done under the following conditions:
Subject to legal or contractual permissions, we process or have the data processed in a third country only if the special conditions of Art. 44 et seq. GDPR are met – processing takes place on the basis of special guarantees, such as the officially recognized level of data protection according to the EU ( eg for the USA by the “Privacy Shield”) or observance of officially recognized special contractual obligations.
2.6 Storage or deletion of data
According to legal requirements, the storage takes place in particular for 7 years in accordance with § 132 para. 1 BAO (accounting documents, receipts / invoices, accounts, receipts, business papers, statement of income and expenses, etc.), for 22 years in connection with land and for 10 Years of records related to electronic services, telecommunications, broadcasting and television services provided to non-EU companies in EU Member States for which the Mini-One-Stop-Shop (MOSS) is used.
2.7 Administration, Financial Accounting, Office Organization, Contact Management
We process data in the context of administrative tasks and organization of our business, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the course of rendering our contractual services. The processing principles are Art. 6 para. 1 lit. c. DSGVO, Art. 6 para. 1 lit. f. DSGVO. The processing affects customers, prospects, business partners and website visitors. The purpose and interest in processing lies in administration, financial accounting, office organization, data archiving, that is, tasks that serve to maintain our business, perform our duties and provide our services. The deletion of the data in terms of contractual services and contractual communication corresponds to the information provided in these processing activities. We disclose or transmit data to the tax authorities, consultants such as tax accountants or auditors and other fee agents and payment service providers. We also save Basis of our business interests Information about suppliers, organizers and other business partners, eg for later contact. We generally store this majority of company-related data permanently.
2.8 Online presence in social media
3 General use of the website
The hosting services we use are designed to provide infrastructure and platform services, computing capacity, disk space and database services, security and technical maintenance services we use to operate this online service.
We or the hosting provider process inventory data, contact information, Content data, contract data, usage data, meta and communication data of customers, prospects and visitors of this online offer based on our legitimate interests in an efficient and secure provision of this online offer acc. Art. 6 para. 1 lit. f) DSGVO i.V.m. Art. 28 DSGVO (conclusion of contract processing contract).
3.2 Access data / server log files
We or our hosting provider collect data about every access to the server on which this service is located (so-called server log files). We automatically collect information about your usage and interaction with us and register information about your computer or mobile device. We collect, store and use data about every access to our online offer. Access data includes:
Name and URL of the retrieved fileDate and time of the retrieved dataset
Message of successful retrieval (HTTP response code)
Browser type and browser version
Referer URL (ie the previously visited page)
Websites accessed by the user’s system through our website
Internet service provider of the user
IP address and the requesting provider
We use this protocol data without assignment to you or other Profilerstellung for statistical evaluations for the purpose of the operation, the security and the optimization of our on-line offer, in addition, to the anonymous registration of the number of visitors on our website (Traffic) as well as to the extent and type of Use of our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. This information enables us to provide personalized and location-based content, analyze traffic, troubleshoot and improve our services.
This also includes our legitimate interest pursuant to Art. 6 para. 1 lit. f) DSVGO.
We reserve the right to check the log data retrospectively if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists. We store IP addresses in the logfiles for a maximum period of 3 months if this is necessary for security purposes or for the provision of services or the billing of a service, eg. Eg if you use one of our offers. After termination of the order process or after receipt of payment, we will delete the IP address if it is no longer required for security purposes. We store IP addresses even if we have a specific suspicion of a crime in connection with the use of our website. In addition, as part of your account, we save the date of your last visit (for example, when registering, logging in, clicking links, etc.). Data whose further retention is required for evidential purposes are excluded from the erasure until the final clarification of the incident.
3.3 SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests and orders you send to us as the site operator. An encrypted connection is indicated by the browser’s address bar changing from “http: //” to “https: //” and the lock icon in your browser bar. More about data security can be found in point 5.
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
We use so-called session cookies or temporary cookies to optimize our online offerings. A session cookie is a small text file that is sent by the respective servers when visiting a website and stored on your hard disk. As such, this file contains a so-called session ID, with which various requests from your browser can be assigned to the shared session. This will allow your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. For example, you can use the shopping cart feature across multiple pages.
We also use a small amount of persistent cookies (also small text files stored on your device) that remain on your device and allow us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the given time. Their lifespan is 1 month to 10 years. In this way, we can present our offer in a more user-friendly, effective and secure way and, for example, show you information tailored to your interests on the page. The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not saved. A single profile about your usage behavior does not take place.
The cookies store about the following data and information:
When the cookie is activated, it will be assigned an identification number and no assignment of your personal data to this identification number will be made. Your name, IP address or similar data that would allow the cookie to be associated with you will not be inserted into the cookie. Based on the cookie technology, we only receive pseudonymous information, for example, which pages of our shop were visited, which products were viewed, etc.
You can disable the storage of cookies in your browser, restrict them to certain websites or set your web browser (Chrome, IE, Firefox, …) to notify them when a cookie is sent. You can also delete cookies from your PC hard drive at any time. Please note, however, that in this case you will have to reckon with a limited representation of the page and with limited user guidance.
Links to cookies in popular browsers:
COOKIES IN MOZILLA FIREFOX VERWALTEN: MEHR INFORMATIONENCOOKIES IN GOOGLE CHROME VERWALTEN: MEHR INFORMATIONENCOOKIES IN MICROSOFT IE / EDGE VERWALTEN: MEHR INFORMATIONENCOOKIES IN APPLE SAFARI VERWALTEN: MEHR INFORMATIONENCOOKIES IN APPLE IOS VERWALTEN: MEHR INFORMATIONEN
3.5 Personal data via website
Personal data that you transmit electronically on this website, such as name, e-mail address, address or other personal information, will only be used by us for the specified purpose, kept in a safe place and not disclosed to third parties. The provider automatically collects and stores information on the web server, such as the browser, operating system, reference page, IP address, time of access, etc. These data can not be assigned to specific persons without checking other data sources and we will not evaluate these data any further as long as they are not illegal Use of our website.
3.6 Contact with us
If you contact us (eg contact form, e-mail, telephone or social media), your data will be processed in order to process the contact request and its handling, as well as for follow-up questions. Art. 6 para. 1 lit. b) DSGVO, this also reflects our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR. We will not share this information without your consent. We store and use other personal data only if you consent to it or if this is permitted by law without special consent. User information can be stored in a Customer Relationship Management System (“CRM System”) or comparable request organization. We delete the requests, if they are no longer required. We check the requirement every two years; Furthermore, the legal archiving obligations apply.
You have the right to revoke your consent with effect for the future at any time. In this case your personal data will be deleted immediately. Your personal data will be deleted without your revocation, if we have processed your request or you revoke the consent given here for storage. This also happens if the storage is inadmissible for other legal reasons.
“Required fields are marked with an”.
3.7 Integration of services and content of third parties
Within our online offering, we use content or service offerings from third parties to provide their content and services, such as content and services. Include videos or fonts. This is done on the basis of our legitimate interests (ie interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. DSVGO
This always presupposes that the third-party providers of this content perceive the IP address of the users, since they could not send the content to their browser without the IP address. The IP address is therefore required for the presentation of this content. We endeavor to use only those content whose respective providers use the IP address only for the delivery of the content. Third parties may also use so-called pixel tags for statistical or marketing purposes. The “pixel tags” can be used to evaluate information, such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may include, but is not limited to, technical information about the browser and operating system, referring web pages, time of visit, and other information regarding the use of our online offer.
3.8 Web-Analyse – Google Universal Analytics
We use Google Analytics, a web analytics service provided by Google LLC (“Google” 1600 Amphitheater Parkway Mountain View, CA 94043, USA).
Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google participates in the EU-US Privacy Shield (see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active), providing a guarantee to comply with European data protection law
Due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. In this case, pseudonymous user profiles of the processed data can be created. We use Google Analytics as “universal analytics”. “Universal Analytics” means a process of Google Analytics, in which the user analysis is based on a pseudonymous user ID and thus a pseudonymous profile of the user is created with information from the use of different devices (so-called “cross-device tracking”) ,
The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the following link (http: // tools.google.com/dlpage/gaoptout?hl=en) to download and install the available browser plugin.
As an alternative to the browser plug-in or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent Google Analytics from entering this site in the future (this opt-out cookie only works in this browser and only for this domain, delete the cookies in your browser, you must click this link again): Disable Google Analytics
3.9 Google Maps
Google participates in the EU-US Privacy Shield (see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active), providing a guarantee to comply with European data protection law.
3.10 Google Fonts
We embed the fonts (“Google Fonts”) of the provider Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Fonts are used without authentication and no cookies are sent to the Google Fonts API. If you have an account with Google, none of your Google Account information will be transmitted to Google while using Google Fonts. When you access a page, your browser loads the required web fonts into its browser cache to correctly display texts and fonts.
To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. Google also collects the use of CSS and the fonts used and stores this data securely. More about these and other questions can be found at https://developers.google.com/fonts/faq. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer.
To see what data Google collects and what it uses, see https://www.google.com/intl/en/policies/privacy/ for an opt-out at https://adssettings.google. com / authenticated possible.
Our online offering uses the Wordfence service offered by Deviant Inc., 800 5th Avenue Ste 4100, Seattle, WA 98104, USA. The use is based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f) GDPR. With the help of this service unauthorized login attempts on the website are recognized and fended off. For this purpose, all login attempts are sent to a server in the USA, where they are analyzed. The stored data information includes the entered login name, the IP address, details of the browser used, the computer system and the time of access.
Created with the privacy generator of firmenwebseiten.at in cooperation with warkly.de
4 Your rights as data controller
Under applicable law, you have various rights to your personal information. If you would like to assert these rights, please send your request by e-mail or by post with a clear identification of your person to the address specified in point 1. Below you will find an overview of your rights.
4.1 Right to confirmation and information according to Art. 15 GDPR
You have the right at any time to obtain confirmation from us as to whether personal data relating to you are being processed. If this is the case, you have the right to request free information from us about the personal data stored with you and a copy of this data.
Furthermore, there is a right to the following information:
the categories of personal data being processed,
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of beneficiaries in third countries or international organizations, if possible, the planned duration, for the personal data are stored or, if this is not possible, the criteria for determining that duration,
the right to rectify or erase the personal data relating to you or to limit the processing or the right to object to such processing the existence of a right to complain to a supervisory authority, if the personal data are not collected from you,
all available information on the source of the data,
the existence of automated decision-making including profiling in accordance with Art § 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on you.
If personal data are transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees under Art. 46 GDPR in connection with the transfer.
4.2 Right to correction or completion according to Art. 16 DSGVO
You have the right to demand immediate correction of incorrect personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.
4.3 Right to cancellation (“right to be forgotten”) according to Art. 17 GDPR
According to Art. 17 (1) GDPR, you have the right to request that you delete your personal data without delay and we are obliged to delete your personal data immediately, if one of the following reasons applies:
If we have made the personal data public and if we are obliged to delete it pursuant to Art. 17 (1) GDPR, we shall take appropriate measures, including technical ones, for data controllers, who are responsible for the personal data, taking into account the available technology and the implementation costs Process Data, informing you that you have requested the deletion of any links to such personal information or copies or replications of such Personal Information.
4.4 Right to restriction of processing according to Art. 18 DSVGO
You have the right to ask us to restrict processing if one of the following conditions is met:
4.5 Right to data portability according to Art. 20 DSVGO
You have the right to receive the personal information you have provided to us in a structured, common and machine-readable format, and you have the right to transfer that information to another person without hindrance, provided that
In exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data are transmitted directly by us to another party, as far as technically feasible.
4.6 Right of objection according to Art. 21 DSGVO
You have the right to object at any time to the processing of personal data relating to you on the basis of your particular situation, which occurs on the basis of Article 6 (1) sentence 1 (e) or (f) DSVGO; this also applies to profiling based on these provisions. We no longer process personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.
If personal data are processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Article 89 (1) of the GDPR Unless the processing is necessary to fulfill a public interest task.
4.7 Automated decisions including profiling
You have the right not to be subjected to a decision based solely on automated processing – including profiling – that will have legal effect or similarly affect you in a similar manner.
There is no automated decision-making based on personal data collected.
4.8 Right to revoke a data protection consent
You have the right to revoke your consent to the processing of personal data at any time.
4.9 Right to complain to a supervisory authority under Art. 77 DSGVO
You have the right to lodge a complaint with a regulatory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you believe that the processing is contrary to data protection law or your privacy claims have otherwise been violated in any way , In Austria, this is the data protection authority
5 data security
We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.
Your personal data is transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.
To safeguard your data, we maintain technical and organizational security measures in accordance with Art. 32 DSGVO, which we always adapt to state-of-the-art technology.
We also do not warrant that our offer will be available at specific times; Disturbances, interruptions or failures can not be excluded. The servers we use are regularly backed up carefully.
You can reach us under the following contact details: